Shipping policy
Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
We offer standard shipping across the United States:
- Standard Shipping: 5-10 business days
Please note that delivery times are estimates and may vary based on your location and carrier performance. Business days do not include weekends or holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your items. Free shipping may be available on orders over a certain amount—check our current promotions for details.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can monitor your package's progress. You can also track your order by logging into your account on our website.
International Shipping
We currently ship only within the United States. We hope to expand international shipping in the future.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be requested immediately after placing your order.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours with your order number and photos (if damaged). We'll work with the carrier to resolve the issue and ensure you receive your items.